Why doesn't your program work ?
I need some more details to help you (normally, I'm not
capable of telepathy or clairvoyance ;). I need to know exactly what DOSPRN cannot do.
Please, describe in detail what you are trying to do with DOSPRN and what you did. Do not forget to mention the messages
you received from DOSPRN, whether the document was printed and if so, why you didn't like it.
Just in case, let me know which operating system you have and the name of printer you use. I may also need your
DOS document and/or contents of DOSPRN job file.
Before e-mailing support, be sure that you're using the latest available version
of DOSPRN and your problem is not described in this FAQ or DOSPRN
Do you have a temporary license to test the
DOSPRN is fully-functional shareware. You can download
the self-installation module and test all DOSPRN features at no
charge. You do not need to have a license KEY for this purpose. You should
try DOSPRN and be
convinced that DOSPRN can solve your problem with DOS printing before purchasing.
The text printed on paper includes letters
and signs that should not be there. Why ?
Your DOS program most likely uses some special Sequences to manage printing.
DOSPRN can emulate some of them. You should select an appropriate
Sequences palette. In the DOSPRN
properties window, press the "Sequences" button to open the "Sequences" listbox.
See more about DOSPRN sequences support.
If you're sure you have 1selected the proper sequences palette, yet your documents include
unusual characters, then e-mail support.
My document has been printed incorrectly. Can I give you
this document to be tested ?
Open the DOSPRN properties window and uncheck the "AutoPrint"
option. With this, DOSPRN will capture the DOS program printing tasks but will
not print them.
The detained tasks will be located in a DOSPRN temporary file (%USERPROFILE%\prnspl1
usually). This file also should be sent via e-mail to our support. If you need to continue the
printing job later, you can select the "AutoPrint" option again.
I can print a text file with the DOSPRN "Print
file" option but reports from my DOS program are not captured .
Some DOS programs try to manage the printer directly through hardware
input/output ports, without using DOS functions. DOSPRN can't capture
reports from such programs. If your DOS application can save reports as
a text file, proceed as follow: clear the DOSPRN "Capture port"
option and set up the "Job filename" properties to match
your report file names. Don't forget that temporary job file will be removed by DOSPRN
What is the registration and why is it necessary?
DOSPRN is a shareware product. You can try it to get the
idea of how it functions, check it's compatibility with yours DOS programs and decide
if you need it. You can print up to one hundred documents for this
purpose. At the point that you determine the usability of DOSPRN, you should either purchase DOSPRN or
What is the registration code and registration key?
DOSPRN key protection is based on providing an individual license to every user.
After installation on your computer, DOSPRN generates registration CODEs that
consider your hardware and software configuration.
Open the DOSPRN properties window and press the "Registration"
button. In the "Code" field you can see one of the generated
When purchasing, you should enter the registration code of your DOSPRN copy.
Our support will send an unlock key at the specified e-mail address. After
you paste your unlock KEY in the corresponding field of the registration
window, your DOSPRN license will be activated.
Each time I open the registration window I see a
Is anything wrong?
No, this is correct. This is a part of the DOSPRN key protection system.
You can send any code that you find there.
If I send you my registration code, shall I leave the
registration window open and my computer switched on until I receive my unlock key?
You shouldn't do so. You can send us any of the CODEs that you saw
in the Registration window and close DOSPRN or shutdown your computer. The unlock
KEY you will receive will activate your license. Please take care to make
no mistakes when you type in the CODE or KEY.
Use 'copy and paste' to avoid typos.
After typing my license KEY into registration
window, a "Thank you...." message has appeared on the screen. But
DOSPRN still shows the need to register window every time I print my report.
When you type your registration KEY, DOSPRN accepts ANY key with a
certain checksum. But only a valid KEY remove alerts when you print your
DOS program reports.
There are some ways that this situation can occur:
1) You made a mistake when sent to me your registration CODE or
when you typed in your license KEY
2) You have taken the registration CODE from a computer different from
the one on which you are now trying
to register DOSPRN.
Please, open the DOSPRN registration window now and resend the CODE to me.
Shall I buy a new license if I need to reinstall my operating system?
No, any purchased license is given "forever". If you reinstall the operating system,
or if you install a new version of your OS on the same computer, you can use the received registration
KEY for DOSPRN activation.
If you make an essential upgrade of your computer or install
DOSPRN on a new computer, then you should contact support and
get a new KEY free-of-charge.
How can I print a text of 130 characters wide on a standard sheet of paper?
DOSPRN helps you print text with any font size. For example, if you set up
CPI that is equal to 20 on "Fonts" page in the properties window, you
can place more than 130 symbols on a standard sheet of paper. You can also use
Esc-sequences to change printing density in runtime.
How can I print a DOS-file?
Open the DOSPRN properties window. Press "Print file", select a
file which then be printed and press "Open" button. You can also print any file automatically.
To do this, copy your
file so that it replaces the DOSPRN job file. This is usually "%USERPROFILE%\PRNSPL1".
How can I set DOSPRN to support DOS-programs
in my language?
You should first choose the proper codepage. Please look within
properties window -> "Fonts" tab -> "Font
settings" region -> "CP" listbox.
DOSPRN supports 850 (East Europe), 852 (West Europe), 737 (Greece),
437 (USA), 862 (Hebrew), 775 (Latvian), 855 (Bulgarian), 1125
(Ukrainian) and 866 (Cyrillic) codepages now.
The "Preview" button allows you to view ASCII.tbl file in this codepage.
The Preview picture must match the layout of this file in the DOS-box.
See more about codepages modules. If you have a clear idea of
all this, you can create your own codepage
(*.cp) yourself. Otherwise, e-mail support.
How can I translate DOSPRN's interface into my language?
Normally, the language interface pack is in a file with *.lng
extension. See more about language modules.
You can copy English.lng into YourLanguage.lng file and
translate all sentences into your language. If you do it,
please send us your language file and we'll include it in the following version
I found mistakes in the interface translated into my language. How
do I correct them?
Please accept our apologies if you find errors in the interface translation into your language. The translations were partially made by our users, and partially by automatic translation systems. Please send us your variants of translations of phrases where you found
mistakes (or the
whole YourLanguage.lng -- corrected file of the language interface pack).
Why are not all fonts available for printing from DOSPRN?
DOSPRN uses Unicode for simultaneous display of symbols pertaining to different codepages. This is why your national letters and characters can print correctly only with fonts that support Unicode. We recommend that you use only monospaced fonts because many DOS-programs use tabulation for text alignment or columns, and
only monospaced fonts can display such documents properly. We
recommend that you use Courier New or Lucida Console fonts.
I have a computer with 2 printers. Can your program handle both?
Yes, DOSPRN can print on any printing devices whose drivers have
been installed on your computer.
But at the present DOSPRN can print on only one printing device simultaneously. You
can select the current printer in the DOSPRN properties window ("Printer" area,
We plan to develop support for simultaneously printing on difference printers. If you have
ideas as to how this should work, please mail
to us your ideas.
What is a sequence ?
Sequences are special sets of the ASCII-codes that are used to manage information layout being displayed by a printing device. For example, all Epson-compatible
printers support sequences of the ESC-P2 standard (i.e. Esc-sequences).
Sequences enable changing size and pitch of the printed symbols, horizontal and vertical density of printing, and allow printing of simple graphic objects.
By default, DOSPRN supports its own sequences palette, but it can emulate
the more important ones and it often uses the resources of ESC-P2 standard. See more about
My DOS-program works with Epson-compatible printers and it can print texts with letters of different sizes and pitches. I have tried DOSPRN, but all letters look the same on paper.
DOSPRN uses its own palette of sequences by default. To switch to printing with ESC-P2 palette support, you should open the
DOSPRN properties window, select "Main" tab and press
"Sequences". Then, select "Epson
Matrix" from the drop-down menu and press "Apply".